*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --black: #0a0a0a;
  --off-black: #111111;
  --charcoal: #1a1a1a;
  --mid: #2e2e2e;
  --subtle: #3d3d3d;
  --muted: #888;
  --light: #c8c0b4;
  --cream: #f2ede6;
  --white: #faf9f7;
  --gold: #b8966e;
  --gold-light: #d4b48a;
  --font-display: 'Cormorant Garamond', serif;
  --font-body: 'Montserrat', sans-serif;
}

html { scroll-behavior: smooth; }

body {
  background: var(--black);
  color: var(--cream);
  font-family: var(--font-body);
  font-weight: 300;
  overflow-x: hidden;
}

/* ── SCROLLBAR ── */
::-webkit-scrollbar { width: 4px; }
::-webkit-scrollbar-track { background: var(--black); }
::-webkit-scrollbar-thumb { background: var(--gold); border-radius: 2px; }

/* ── HEADER ── */
header {
  position: fixed;
  top: 0; left: 0; right: 0;
  z-index: 100;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 48px;
  height: 72px;
  background: rgba(10,10,10,0.85);
  backdrop-filter: blur(20px);
  border-bottom: 1px solid rgba(184,150,110,0.15);
  transition: all 0.3s ease;
}

.logo {
  font-family: var(--font-display);
  font-size: 1.7rem;
  font-weight: 400;
  letter-spacing: 0.35em;
  color: var(--cream);
  text-decoration: none;
  transition: color 0.3s;
}
.logo span { color: var(--gold); }
.logo:hover { color: var(--gold-light); }

nav { display: flex; align-items: center; gap: 40px; }

.nav-links {
  display: flex;
  align-items: center;
  gap: 48px;
}

nav a {
  font-size: 0.7rem;
  font-weight: 500;
  letter-spacing: 0.22em;
  padding: 8px 0;
  text-transform: uppercase;
  color: var(--light);
  text-decoration: none;
  position: relative;
  transition: color 0.3s;
}
nav a::after {
  content: '';
  position: absolute;
  bottom: -4px; left: 0;
  width: 0; height: 1px;
  background: var(--gold);
  transition: width 0.3s ease;
}
nav a:hover { color: var(--gold-light); }
nav a:hover::after { width: 100%; }

.menu-btn {
  display: none;
  background: none;
  border: 1px solid var(--gold);
  color: var(--gold);
  font-family: var(--font-body);
  font-size: 0.65rem;
  font-weight: 500;
  letter-spacing: 0.22em;
  padding: 8px 0;
  text-transform: uppercase;
  padding: 8px 16px;
  cursor: pointer;
  transition: all 0.3s;
}
.menu-btn:hover { background: var(--gold); color: var(--black); }

.mobile-nav {
  display: none;
  flex-direction: column;
  position: fixed;
  top: 72px; left: 0; right: 0;
  background: rgba(10,10,10,0.97);
  backdrop-filter: blur(20px);
  border-bottom: 1px solid rgba(184,150,110,0.2);
  padding: 24px 48px;
  gap: 20px;
  z-index: 99;
  transform: translateY(-10px);
  opacity: 0;
  pointer-events: none;
  transition: all 0.3s ease;
}
.mobile-nav.open {
  display: flex;
  transform: translateY(0);
  opacity: 1;
  pointer-events: all;
}
.mobile-nav a {
  font-size: 0.75rem;
  letter-spacing: 0.22em;
  padding: 8px 0;
  text-transform: uppercase;
  color: var(--light);
  text-decoration: none;
  padding: 8px 0;
  border-bottom: 1px solid rgba(255,255,255,0.05);
  transition: color 0.3s;
}
.mobile-nav a:hover { color: var(--gold); }

/* ── HERO ── */
.hero {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 120px 48px 80px;
  position: relative;
  overflow: hidden;
}

.hero-bg {
  position: absolute;
  inset: 0;
  background: 
    radial-gradient(ellipse 80% 60% at 50% 40%, rgba(184,150,110,0.08) 0%, transparent 70%),
    radial-gradient(ellipse 40% 40% at 20% 80%, rgba(184,150,110,0.04) 0%, transparent 60%),
    radial-gradient(ellipse 30% 30% at 80% 20%, rgba(184,150,110,0.04) 0%, transparent 60%);
  pointer-events: none;
}

.hero-line {
  width: 1px;
  height: 80px;
  background: linear-gradient(to bottom, transparent, var(--gold), transparent);
  margin-bottom: 48px;
  animation: fade-in 1.2s ease 0.3s both;
}

.hero-eyebrow {
  font-size: 0.65rem;
  font-weight: 500;
  letter-spacing: 0.4em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 24px;
  animation: slide-up 0.9s ease 0.5s both;
}

.hero h1 {
  font-family: var(--font-display);
  font-size: clamp(3.5rem, 9vw, 8rem);
  font-weight: 300;
  line-height: 1.0;
  letter-spacing: -0.01em;
  color: var(--white);
  margin-bottom: 28px;
  animation: slide-up 0.9s ease 0.7s both;
}
.hero h1 em {
  font-style: italic;
  color: var(--gold-light);
}

.hero p {
  font-size: 0.9rem;
  font-weight: 300;
  letter-spacing: 0.08em;
  color: var(--muted);
  max-width: 420px;
  line-height: 1.8;
  margin-bottom: 48px;
  animation: slide-up 0.9s ease 0.9s both;
}

.hero-cta {
  display: inline-flex;
  align-items: center;
  gap: 16px;
  background: var(--gold);
  color: var(--black);
  font-family: var(--font-body);
  font-size: 0.7rem;
  font-weight: 600;
  letter-spacing: 0.25em;
  text-transform: uppercase;
  text-decoration: none;
  padding: 18px 40px;
  transition: all 0.3s ease;
  animation: slide-up 0.9s ease 1.1s both;
}
.hero-cta::after { content: '→'; font-size: 0.9rem; }
.hero-cta:hover {
  background: var(--gold-light);
  transform: translateY(-2px);
  box-shadow: 0 16px 40px rgba(184,150,110,0.3);
}

.hero-scroll {
  position: absolute;
  bottom: 40px;
  left: 50%;
  transform: translateX(-50%);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  animation: fade-in 1s ease 2s both;
}
.hero-scroll span {
  font-size: 0.6rem;
  letter-spacing: 0.3em;
  text-transform: uppercase;
  color: var(--subtle);
}
.scroll-line {
  width: 1px;
  height: 40px;
  background: linear-gradient(to bottom, var(--gold), transparent);
  animation: scroll-pulse 2s ease-in-out infinite;
}

/* ── FEATURES ── */
.features {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  border-top: 1px solid rgba(255,255,255,0.06);
  border-bottom: 1px solid rgba(255,255,255,0.06);
}

.feature {
  padding: 48px 40px;
  border-right: 1px solid rgba(255,255,255,0.06);
  transition: background 0.3s;
}
.feature:last-child { border-right: none; }
.feature:hover { background: rgba(184,150,110,0.04); }

.feature-icon {
  width: 32px;
  height: 32px;
  margin-bottom: 20px;
  opacity: 0.6;
}

.feature h3 {
  font-family: var(--font-display);
  font-size: 1.3rem;
  font-weight: 400;
  letter-spacing: 0.02em;
  color: var(--white);
  margin-bottom: 10px;
}
.feature p {
  font-size: 0.75rem;
  line-height: 1.8;
  color: var(--muted);
  letter-spacing: 0.04em;
}

/* ── SECTION HEADERS ── */
.section-header {
  text-align: center;
  padding: 96px 48px 64px;
}
.section-eyebrow {
  font-size: 0.6rem;
  letter-spacing: 0.4em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 16px;
}
.section-header h2 {
  font-family: var(--font-display);
  font-size: clamp(2.2rem, 5vw, 4rem);
  font-weight: 300;
  letter-spacing: 0.01em;
  color: var(--white);
}
.section-divider {
  width: 48px;
  height: 1px;
  background: var(--gold);
  margin: 24px auto 0;
}

/* ── CATEGORIES ── */
#categories { padding-bottom: 96px; }

.categories-grid {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 2px;
  padding: 0 2px;
}

.category {
  position: relative;
  overflow: hidden;
  cursor: pointer;
  aspect-ratio: 3/4;
}
.category img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  filter: grayscale(40%) brightness(0.6);
  transition: all 0.6s ease;
}
.category:hover img {
  filter: grayscale(0%) brightness(0.75);
  transform: scale(1.06);
}
.category-label {
  position: absolute;
  bottom: 0; left: 0; right: 0;
  padding: 40px 20px 20px;
  background: linear-gradient(to top, rgba(0,0,0,0.85) 0%, transparent 100%);
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.category-label span {
  font-size: 0.6rem;
  letter-spacing: 0.3em;
  text-transform: uppercase;
  color: var(--gold);
  opacity: 0;
  transform: translateY(6px);
  transition: all 0.4s ease;
}
.category:hover .category-label span {
  opacity: 1;
  transform: translateY(0);
}
.category-label h4 {
  font-family: var(--font-display);
  font-size: 1.1rem;
  font-weight: 400;
  letter-spacing: 0.08em;
  color: var(--white);
}

/* ── SHOP ── */
#shop { padding-bottom: 96px; }

.grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 2px;
  padding: 0 2px;
}

.card {
  position: relative;
  overflow: hidden;
  cursor: pointer;
  background: var(--charcoal);
  group: true;
}

.card-image-wrap {
  position: relative;
  overflow: hidden;
  aspect-ratio: 3/4;
}
.card img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  filter: brightness(0.85);
  transition: all 0.6s ease;
}
.card:hover img {
  transform: scale(1.05);
  filter: brightness(0.75);
}

.card-badge {
  position: absolute;
  top: 16px; left: 16px;
  background: var(--gold);
  color: var(--black);
  font-size: 0.55rem;
  font-weight: 600;
  letter-spacing: 0.22em;
  padding: 8px 0;
  text-transform: uppercase;
  padding: 5px 10px;
}

.card-overlay {
  position: absolute;
  inset: 0;
  display: flex;
  align-items: flex-end;
  padding: 24px;
  background: linear-gradient(to top, rgba(0,0,0,0.8) 0%, transparent 60%);
  opacity: 0;
  transition: opacity 0.4s ease;
}
.card:hover .card-overlay { opacity: 1; }

.card-overlay button {
  width: 100%;
  background: var(--gold);
  color: var(--black);
  border: none;
  font-family: var(--font-body);
  font-size: 0.65rem;
  font-weight: 600;
  letter-spacing: 0.22em;
  padding: 8px 0;
  text-transform: uppercase;
  padding: 14px;
  cursor: pointer;
  transition: background 0.3s;
}
.card-overlay button:hover { background: var(--gold-light); }

.card-content {
  padding: 20px 24px 24px;
  background: var(--off-black);
  border-top: 1px solid rgba(255,255,255,0.04);
}
.card-content h3 {
  font-family: var(--font-display);
  font-size: 1.1rem;
  font-weight: 400;
  color: var(--white);
  margin-bottom: 6px;
  letter-spacing: 0.02em;
}
.card-content .price {
  font-size: 0.75rem;
  font-weight: 500;
  letter-spacing: 0.08em;
  color: var(--gold);
}

/* ── FOOTER ── */
footer {
  border-top: 1px solid rgba(255,255,255,0.06);
  padding: 48px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
footer .footer-logo {
  font-family: var(--font-display);
  font-size: 1.2rem;
  letter-spacing: 0.3em;
  color: var(--muted);
}
footer p {
  font-size: 0.65rem;
  letter-spacing: 0.12em;
  color: var(--subtle);
}
footer .footer-links {
  display: flex;
  gap: 28px;
}
footer .footer-links a {
  font-size: 0.65rem;
  letter-spacing: 0.15em;
  text-transform: uppercase;
  color: var(--subtle);
  text-decoration: none;
  transition: color 0.3s;
}
footer .footer-links a:hover { color: var(--gold); }

/* ── COMPLAINTS SECTION ── */
#complaints { padding-bottom: 96px; }

.complaint-wrapper {
  display: grid;
  grid-template-columns: 340px 1fr;
  gap: 2px;
  padding: 0 2px;
  align-items: start;
}

.complaint-info {
  background: var(--off-black);
  border: 1px solid rgba(255,255,255,0.05);
  padding: 48px 36px;
  display: flex;
  flex-direction: column;
  gap: 32px;
  position: sticky;
  top: 96px;
}

.complaint-info-block {
  display: flex;
  align-items: flex-start;
  gap: 16px;
}
.complaint-info-block svg { flex-shrink: 0; margin-top: 2px; }
.complaint-info-block h4 {
  font-family: var(--font-display);
  font-size: 1rem;
  font-weight: 400;
  color: var(--white);
  margin-bottom: 4px;
}
.complaint-info-block p {
  font-size: 0.72rem;
  color: var(--muted);
  letter-spacing: 0.04em;
}

.complaint-promise {
  border-top: 1px solid rgba(255,255,255,0.06);
  padding-top: 28px;
  margin-top: 4px;
}
.complaint-promise p {
  font-family: var(--font-display);
  font-style: italic;
  font-size: 1.05rem;
  font-weight: 300;
  color: var(--light);
  line-height: 1.7;
  margin-bottom: 12px;
}
.complaint-promise span {
  font-size: 0.62rem;
  letter-spacing: 0.15em;
  text-transform: uppercase;
  color: var(--gold);
}

.complaint-form {
  background: var(--off-black);
  border: 1px solid rgba(255,255,255,0.05);
  padding: 48px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.form-group.full { grid-column: 1 / -1; }

.form-group label {
  font-size: 0.62rem;
  font-weight: 600;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--light);
}
.form-group label span {
  font-weight: 300;
  color: var(--subtle);
  text-transform: none;
  letter-spacing: 0;
}

.form-group input:not([type="checkbox"]),
.form-group select,
.form-group textarea {
  background: rgba(255,255,255,0.03);
  border: 1px solid rgba(255,255,255,0.08);
  color: var(--cream);
  font-family: var(--font-body);
  font-size: 0.8rem;
  font-weight: 300;
  padding: 14px 16px;
  outline: none;
  transition: border-color 0.3s, background 0.3s;
  resize: none;
  appearance: none;
}
.form-group input::placeholder,
.form-group textarea::placeholder { color: var(--subtle); }
.form-group input:not([type="checkbox"]):focus,
.form-group select:focus,
.form-group textarea:focus {
  border-color: var(--gold);
  background: rgba(184,150,110,0.04);
}
.form-group select option { background: var(--charcoal); color: var(--cream); }

.checkbox-label {
  display: flex !important;
  flex-direction: row !important;
  align-items: flex-start;
  gap: 12px;
  cursor: pointer;
  text-transform: none !important;
  letter-spacing: 0 !important;
  font-weight: 300 !important;
  color: var(--muted) !important;
  font-size: 0.72rem !important;
}
.checkbox-label input[type="checkbox"] {
  width: 16px;
  height: 16px;
  flex-shrink: 0;
  margin-top: 2px;
  accent-color: var(--gold);
  padding: 0;
  border: none;
}

.submit-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
  background: var(--gold);
  color: var(--black);
  border: none;
  font-family: var(--font-body);
  font-size: 0.7rem;
  font-weight: 600;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  padding: 18px 40px;
  cursor: pointer;
  transition: all 0.3s ease;
  align-self: flex-start;
}
.submit-btn:hover {
  background: var(--gold-light);
  transform: translateY(-2px);
  box-shadow: 0 12px 32px rgba(184,150,110,0.25);
}
.submit-btn:disabled { opacity: 0.6; cursor: not-allowed; transform: none; }

@keyframes spin { from { transform: rotate(0deg); } to { transform: rotate(360deg); } }
#submitSpinner { animation: spin 0.8s linear infinite; }

/* SUCCESS STATE */
.complaint-success {
  background: var(--off-black);
  border: 1px solid rgba(184,150,110,0.2);
  padding: 72px 48px;
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: 20px;
  animation: slide-up 0.6s ease both;
}
.success-icon {
  width: 80px; height: 80px;
  border-radius: 50%;
  background: rgba(184,150,110,0.08);
  display: flex; align-items: center; justify-content: center;
}
.complaint-success h3 {
  font-family: var(--font-display);
  font-size: 2rem;
  font-weight: 400;
  color: var(--white);
}
.complaint-success p {
  font-size: 0.8rem;
  line-height: 1.8;
  color: var(--muted);
  max-width: 400px;
}
.complaint-success strong { color: var(--gold-light); font-weight: 500; }
.reset-btn {
  margin-top: 8px;
  background: none;
  border: 1px solid var(--gold);
  color: var(--gold);
  font-family: var(--font-body);
  font-size: 0.65rem;
  font-weight: 500;
  letter-spacing: 0.22em;
  padding: 8px 0;
  text-transform: uppercase;
  padding: 12px 28px;
  cursor: pointer;
  transition: all 0.3s;
}
.reset-btn:hover { background: var(--gold); color: var(--black); }

/* ── FILTER BAR ── */
.filter-bar {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  flex-wrap: wrap;
  padding: 0 48px 48px;
}
.filter-btn {
  background: none;
  border: 1px solid rgba(255,255,255,0.1);
  color: var(--muted);
  font-family: var(--font-body);
  font-size: 0.65rem;
  font-weight: 500;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  padding: 10px 22px;
  cursor: pointer;
  transition: all 0.3s ease;
  border-radius: 0;
}
.filter-btn:hover {
  border-color: var(--gold);
  color: var(--gold-light);
}
.filter-btn.active {
  background: var(--gold);
  border-color: var(--gold);
  color: var(--black);
  font-weight: 600;
}

.card.hidden { display: none; }
.card.fade-in { animation: slide-up 0.5s ease both; }

/* ── CART TOAST ── */
.toast {
  position: fixed;
  bottom: 32px;
  right: 32px;
  background: var(--charcoal);
  border: 1px solid var(--gold);
  color: var(--cream);
  font-size: 0.7rem;
  letter-spacing: 0.1em;
  padding: 14px 24px;
  z-index: 999;
  transform: translateY(80px);
  opacity: 0;
  transition: all 0.4s ease;
  pointer-events: none;
}
.toast.show {
  transform: translateY(0);
  opacity: 1;
}

/* ── ANIMATIONS ── */
@keyframes fade-in {
  from { opacity: 0; }
  to { opacity: 1; }
}
@keyframes slide-up {
  from { opacity: 0; transform: translateY(24px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes scroll-pulse {
  0%, 100% { opacity: 0.3; transform: scaleY(1); }
  50% { opacity: 1; transform: scaleY(1.2); }
}

/* ── RESPONSIVE ── */
@media (max-width: 1100px) {
  .categories-grid { grid-template-columns: repeat(3, 1fr); }
  .grid { grid-template-columns: repeat(3, 1fr); }
}

@media (max-width: 900px) {
  .complaint-wrapper { grid-template-columns: 1fr; }
  .complaint-info { position: static; }
}

@media (max-width: 768px) {
  header { padding: 0 24px; }
  nav .nav-links { display: none; }
  .menu-btn { display: block; }
  .mobile-nav { display: none; }
  .mobile-nav.open { display: flex; }
  .hero { padding: 100px 24px 60px; }
  .features { grid-template-columns: 1fr; }
  .feature { border-right: none; border-bottom: 1px solid rgba(255,255,255,0.06); }
  .categories-grid { grid-template-columns: repeat(2, 1fr); }
  .grid { grid-template-columns: repeat(2, 1fr); }
  footer { flex-direction: column; gap: 24px; text-align: center; }
  footer .footer-links { justify-content: center; }
}

@media (max-width: 600px) {
  .complaint-form { padding: 32px 24px; }
  .form-row { grid-template-columns: 1fr; }
  .complaint-info { padding: 32px 24px; }
}

@media (max-width: 480px) {
  .grid { grid-template-columns: 1fr; }
  .section-header { padding: 64px 24px 40px; }
}